Neal, I received the seal undamaged. It is truly incredible! As we get closer to the installation, I will probably give you a call to say that I have a firm understanding of how to set it up so I can convey this information to the installer. I will also assist with the installation. As soon as feasible, we will take pictures and mail them to you. Thanks again, it really is a spectacular piece; I will be in touch. Jonathan, C.I.A. Seal is truly an heirloom masterpiece, Homeowner Granbury, TX.